Privacy Policy
Last Updated: 08/19/2025
Introduction
This Privacy Policy describes how NextPath Ventures LLC ("we," "our," or "us") collects, uses, and protects your information when you use our AI-native marketing insight platform (the "Service").
Information We Collect
Information You Provide
- Account Information: Name, email address, company information, and other details you provide when creating an account
- Platform Connections: Authentication tokens and permissions when you connect advertising accounts (Meta, Google Ads, etc.)
- Query Data: Natural language questions and requests you submit to our platform
- Communication Data: Messages, support requests, and feedback you send to us
Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, and time spent
- Device Information: IP address, browser type, operating system, and device identifiers
- Performance Data: System performance metrics and error logs
Third-Party Data
- Advertising Data: Campaign metrics, ad creative performance, and audience insights from connected advertising platforms
- Analytics Data: Website and app performance data from connected analytics services
How We Use Your Information
We use your information to:
- Provide Our Service: Process your queries, generate insights, and deliver marketing recommendations
- Platform Integration: Connect to and retrieve data from your advertising accounts
- AI Analysis: Train and improve our AI models to provide better insights and recommendations
- Communication: Send service updates, security alerts, and respond to support requests
- Improvement: Analyze usage patterns to enhance our platform features and performance
- Legal Compliance: Meet legal obligations and protect our rights
Information Sharing
We do not sell your personal information. We may share information in these situations:
Service Providers
We work with third-party companies that help us operate our platform:
- Cloud Infrastructure: AWS, Google Cloud, or similar providers for hosting and storage
- AI Services: Anthropic Claude and other AI providers for processing queries
- Authentication: OAuth providers for secure platform connections
- Analytics: Tools to understand platform usage and performance
Advertising Platforms
We access your advertising data through official APIs with your explicit permission:
- Meta Marketing API: To retrieve Facebook and Instagram advertising data
- Google Ads API: To access Google advertising campaign information
- Other Platforms: TikTok, LinkedIn, and other advertising platforms you choose to connect
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms of Service
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to authorized personnel only
- API Security: Secure token management for third-party integrations
- Monitoring: Continuous monitoring for security threats and vulnerabilities
- Regular Audits: Periodic security assessments and updates
Data Retention
We retain your information for as long as necessary to provide our services:
- Account Data: Retained while your account is active and for a reasonable period after closure
- Advertising Data: Cached temporarily to provide insights, then deleted or anonymized
- Query History: Stored to improve AI responses and provide historical context
- Legal Obligations: Some data may be retained longer to comply with legal requirements
Your Rights and Choices
Depending on your location, you may have the following rights:
Access and Control
- View Your Data: Request a copy of the personal information we have about you
- Update Information: Modify your account details and preferences
- Delete Data: Request deletion of your personal information (subject to legal obligations)
- Data Portability: Receive your data in a portable format
Platform Connections
- Disconnect Accounts: Remove advertising platform connections at any time
- Revoke Permissions: Withdraw access to specific data or features
- Control Data Usage: Limit how your advertising data is processed
Communication Preferences
- Opt-Out: Unsubscribe from marketing communications
- Notification Settings: Control alert and update preferences
International Data Transfers
Our platform may process data in countries other than where you are located. We ensure appropriate safeguards are in place when transferring data internationally, including:
- Standard Contractual Clauses
- Adequacy decisions by relevant authorities
- Other legally approved transfer mechanisms
Children's Privacy
Our Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can control cookie settings through your browser, though this may affect platform functionality.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our platform
- Sending email notifications to registered users
- Providing in-app notifications
Your continued use of our Service after changes indicates your acceptance of the updated policy.
Third-Party Services
Our platform integrates with various third-party services, each with their own privacy policies:
- Meta: Meta Privacy Policy
- Google: Google Privacy Policy
- Anthropic: Anthropic Privacy Policy
We encourage you to review these policies to understand how these services handle your data.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@onlyinsight.io
For EU residents, you may also contact our Data Protection Officer at: support@onlyinsight.io
Legal Basis for Processing (EU Residents)
For users in the European Union, our legal basis for processing personal information includes:
- Consent: When you explicitly agree to data processing
- Contract: To provide our services as outlined in our Terms of Service
- Legitimate Interest: To improve our platform and prevent fraud
- Legal Obligation: To comply with applicable laws and regulations